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- Format: Multiple choices, multiple answers
- Number of Questions: 60-70
- Length of Examination: 90 minutes
Cisco 210-060 Exam Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure Voice Messaging and Presence | 27% | 1 Describe user creation options for voice messaging 2 Create or modify user accounts for Cisco Unity Connection 3 Describe Cisco Unified IM and Presence 4 Configure Cisco Unified IM and Presence |
| Provision End Users and Associated Devices | 24% | 1 Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express 2 Create or modify user accounts for Cisco Unified Communications Manager 3 Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI 4 Create or modify endpoints for Cisco Unified Communications Manager 5 Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI 6 Describe how calling privileges function and how calling privileges impact system features 7 Create or modify directory numbers 8 Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration 9 Enable end users for Cisco Unified IM and Presence 10 Verify user features are operational |
| Provide End User Support | 24% | 1 Verify PSTN connectivity 2 Define fault domains using information gathered from end user 3 Troubleshoot endpoint issues 4 Identify voicemail issues and resolve issues related to user mailboxes 5 Describe causes and symptoms of call quality issues 6 Reset single devices 7 Describe how to use phone applications |
| Describe the Characteristics of a Cisco Unified Communications Solution | 15% | 1 Describe the Cisco Unified Communications components and their functions 2 Describe call signaling and media flows 3 Describe quality implications of a VoIP network |
| Maintain Cisco Unified Communications System | 10% | 1 Generate CDR and CMR reports 2 Generate capacity reports 3 Generate usage reports 4 Generate RTMT reports to monitor system activities 5 Monitor voicemail usage 6 Remove unassigned directory numbers 7 Perform manual system backup |
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The following will be discussed in CISCO 210-060 exam dumps:
- CUCM Dial Plans: Understanding the Architecture
- Cisco IM and Presence: Configuring Jabber Clients
- Unity Connection: Understanding User Templates
- CUCM Maintenance and Monitoring: Troubleshooting with CUCM RTMT
- CUCM Dial Plans: Route Plan Fundamentals
- CUCM Dial Plans: Understanding Partitions and Calling Search Spaces
- CUCM Maintenance and Monitoring: Troubleshooting Route Plans and Reporting
- CUCM Dial Plans: Understanding and Configuring Mobility
- CUCM Maintenance and Monitoring: Troubleshooting IP Phone Registration
- Cisco IM and Presence: What is IMP and Jabber
- Unity Connection: Understanding the Architecture
- Cisco IM and Presence: Key Troubleshooting Spots
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- CCNA is an accomplishment that would sparkle across your resume. Something this critical can't remain undetected by your managers. Prepare to get your affirmation changed and acquire better profession openings in the business.
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Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/cicd.html
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