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Topics of Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam

The Interaction Center Certified Engineer(GCP7-CSIP) certification includes the following Genesys GEO-707 exam dumps:

• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• Managed IP Phone Configuration and Templates
• SIP Line Configuration
• Identify the components of the Interaction Administrator interface
• Interaction Center Platform Overview
• Configure Line Groups
• Log Retrieval Assistant
• Configure SIP addresses
• Licensing Users and Stations
• Basics of Interaction Supervisor
• Interactive Update Provider Overview
• SIP Station Configuration
• Installing IC and Interaction Media Server
• Understanding Lines and Groups
• DNS Server
• Workgroups ACD Skills
• Managed IP Phone Network Provisioning
• Site Information
• Security and Compliance Enhancements
• New License Generation
• Status Messages, Account Codes, and Wrap-up Codes
• Using Response Management Libraries
• Configuring ACD
• Post Installation Configuration
• Configure Interaction Media Server
• Configure Regionalization
• Running Setup Assistant
• Managing Licenses
• Configuring Stations
• License Management and Allocation
• Overview of Interaction Center Business Manager
• DHCP
• Configuring Client Button and Queue Columns
• Directory Server
• IC Licensing Overview
• Introduction to ACD Tools
• Interaction Center Architecture
• Reporting Tables
• IC Survey File
• Database Server
• Introduction to PureConnect Application Suite
• Using Interactive Update Client
• Dial Plan
• Understand the configuration options available for ACD/Skills-Based routing
• Overview of Client Templates
• Basics of Interaction Reporter
• Codecs

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