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WGU Information-Technology-Management Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: IT Governance, Strategy & Ethics15%- IT service management and ITIL basics
- Compliance, policies, and ethics
- IT alignment with business goals
Topic 2: Systems Development & Lifecycle20%- Design, implementation, and maintenance
- SDLC phases and models
- Requirements gathering and analysis
Topic 3: IT Security & Risk Management15%- Security principles: confidentiality, integrity, availability
- Risk assessment and mitigation
- Threats, vulnerabilities, and controls
Topic 4: Networking & Infrastructure15%- Network types, protocols, and architecture
- IT infrastructure management
- Cloud computing and virtualization
Topic 5: Data Management & Databases15%- Data integrity, security, and governance
- SQL and data querying
- Database models and design
Topic 6: IT Fundamentals & Concepts20%- Data, information, and knowledge management
- Role of IT in business
- Information systems types and components

WGU Information Technology Management QGC1 Sample Questions:

A company wants to manage its goods across all stages-from initial concept through design, development, and manufacturing.
Which type of software supports this process?

  • A. Enterprise resource planning
  • B. Asset management
  • C. Product life cycle management
  • D. Workflow automation
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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How can a customer relationship management (CRM) system support marketing strategies aimed at specific groups?

  • A. By reporting financial information
  • B. By mapping sales territories
  • C. By logging interactions
  • D. By segmenting data
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).

Which statement describes the role of Information Technology Infrastructure Library (ITIL) in modern IT management?

  • A. ITIL dictates the step-by-step processes for IT departments.
  • B. ITIL offers adaptable guidelines to enhance IT services.
  • C. ITIL replaces existing IT management frameworks.
  • D. ITIL is applicable to large enterprises with extensive IT departments.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Which hacking method involves forging the from address so that replies go to an unintended audience?

  • A. Packet tampering
  • B. Hoaxes
  • C. Spoofing
  • D. Spyware
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).

What is a consequence of offshore outsourcing?

  • A. Longer feedback cycles
  • B. Offshore growth challenges
  • C. Increased management overhead
  • D. Time zone coordination issues
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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