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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. What is one key benefit of the collaboration network?

A) Best-of breed product design.
B) Understanding customer preferences.
C) Rapid partner on-boarding.
D) Reduced employee turn-over.

2. In order to effectively implement ___________ you must be able to aggregate line items from individual orders to send to suppliers and then separate them out again for customer fulfillment.

A) supply chain visibility
B) store operations
C) social marketing
D) cross-channel order management

3. How does global inventory visibility allow you to 'save the sale' in the event of a stock- out?

A) Up-selling to a higher value product.
B) All of the above.
C) Optimizing the supply chain to minimize stock-outs.
D) Triggering store to store transfers.

4. One key capability required for effective service delivery scheduling is?

A) Cross-docking to achieve supply chain service levels
B) Multi-channel selling
C) Cross-partner coordination/ management
D) Network optimization

5. Which one of these software solution components providing business capabilities is
NOT part of the 'Market' offerings?

A) ILOG
B) WebSphere Commerce
C) Coremetrics
D) Unica

Solutions: