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NCCER Module 46101 Fundamentals of Crew Leadership Sample Questions:

1. What is one way to provide effective training?

A) by choosing one training method and using it for all trainees
B) by tailoring the training to the career goals and needs of trainees
C) by encouraging trainees to listen, saving their questions for the end of the session
D) by avoiding giving negative feedback until trainees are more experienced in doing the task

2. The MOST effective approach to the inability of two employees to work together would be to do what?

A) Speak directly to the individuals and to others to learn what the problems are.
B) Write a memo to all crew members, without mentioning names, encouraging cooperation.
C) Write a memo to each of them ordering them to cooperate.
D) Pick the worker you think is causing the most trouble and threaten dismissal.

3. Which of the following is a function typically performed by the operations department of a company?

A) prepare payrolls
B) plan projects
C) recruiting and screening new hires
D) purchase materials

Solutions: