Exam Name: Comm Server 1000 Rls.5.0 Installation and Troubleshooting
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Nortel 920-431 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Installation & Initialization | 25% | - Base software loading and activation - System initialization and configuration basics - Release 5.0 specific procedures - Software upgrades and patches |
| Topic 2: System Hardware & Architecture | 25% | - Network interfaces and cabling - Cabinet, shelf, and card installation - CS 1000 hardware components and platforms - Power and grounding requirements |
| Topic 3: System Configuration | 20% | - IP telephony and trunk configuration - Terminal and user administration - Network integration parameters - Signaling and protocol setup |
| Topic 4: Maintenance & Troubleshooting | 30% | - Hardware fault isolation and replacement - Diagnostic tools and commands - Call processing and connectivity issues - Common problem resolution - Alarm and error log analysis |
920-431 Exam Facts and the Service Behind Them
- Software Installation & Initialization (25%)
- Maintenance & Troubleshooting (30%)
- System Configuration (20%)
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