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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

A) None, properties are available
B) Data Import
C) Proposition Data
D) Set Property

2. U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)

A) 1% cash back credit card
B) No annual fee credit card
C) Credit card number
D) Credit card status

3. When a customer is offered an action that they already accepted, this is because_________.

A) the customer intent was captured incorrectly
B) the strategy is not customized to exclude previously accepted offers
C) there are no suppression rules defined
D) the actions are filtered based on eligibility

4. MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?

A) Customer segment
B) Prioritization formula
C) Applicability rules
D) Audience

5. A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?

A) Suppression rules
B) Customer contact limits
C) Volume constraints
D) Applicability rules

Solutions: