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  • Total Questions: 130
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Certification Topics of CIS-HR Exam

Our CIS-HR exam dumps covers the following objectives of ABA Certified Trust and Financial Advisor (CTFA) Exam.

  • Business Continuity
  • Service Delivery
  • Service Availability

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Prerequisites of CIS-HR Exam

Being CIS-SP certified is not a prerequisite for the CIS-HR exam.

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CIS-HR Certification Knowledge & Knowledge Direction

Knowledge and knowledge direction are two different categories that relate to the same capabilities. The knowledge category involves your technical skills, while the knowledge direction category reflects your ability to gain new or improve existing knowledge. This mix of knowledge and direction ensures that you will have the know-how to manage change within your company and prepare for changes in your own skillsets.

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Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf

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ServiceNow CIS-HR Exam Syllabus Topics:

SectionWeightObjectives
Core HR Applications and Employee Center30%- HR Case Management
- HR Administration
- Employee Center configuration
- HR Dashboards and Reporting
HR Journeys and Lifecycle Events20%- Activity Sets and triggers
- Journey Designer
- Onboarding / Offboarding / Transfers
- Lifecycle event configuration
HR System Architecture30%- HR services and catalog structure
- HR data model (HR Case, HR Profile, tables)
- HR Service Delivery architecture
- HR criteria and targeting
Security and Data Protection20%- HR data security model
- Contextual security for HR cases
- Confidential HR data handling
- Role-based access control

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