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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. A Slack app is being developed to facilitate employee feedback submission. The app requires a UI that allows users to easily input and submit their feedback.
Which Block Kit component should be used for creating the feedback submission interface?

A) Use an input block to allow users to enter their feedback directly
B) Utilize a header block to display instructions for submitting feedback
C) Implement a divider block to separate different sections of the feedback form
D) Employ a section block with text fields for categorized feedback

2. When designing a Slack app for time tracking and productivity, which feature should be emphasized to align with Slack's user experience goals?

A) An interactive tool within Slack that allows users to start, pause, and log their work sessions
B) Pop-up messages in Slack prompting users to log their work hours every hour
C) Mandatory reporting of time logs in the general channel at the end of each day
D) A feature for managers to monitor real-time activity logs of team members in Slack

3. A company wants to develop a Slack app for managing customer support tickets. The app should enable support staff to receive and respond to tickets efficiently.
What workflow should be implemented?

A) Implement an email integration to forward customer emails to a dedicated Slack channel
B) Develop a bot that automatically assigns tickets to support staff in a private channel
C) Use direct messages for customers to send support tickets to the support staff
D) Create a public channel where customers can post their support tickets directly

4. You are developing a Slack app to facilitate project status updates within teams. The app needs to gather updates from individual team members and compile them into a report.
What is the best approach to design this app?

A) Develop a modal for each team member to submit their update, which is then automatically compiled into a report
B) Create a shared document outside of Slack for updates, and post a link to this document in Slack
C) Use a bot to collect updates via direct messages and then post a compiled report in a dedicated project channel
D) Require team members to post their updates in a public channel, and manually compile them into a report

5. If you want to develop a Slack app that needs to be notified whenever a new member joins the workspace, which event in the Slack Events API should you subscribe to?

A) team_join
B) member_left
C) channel_created
D) user_change

Solutions: