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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?
Choose 2 answers

A) Create customer community user profiles for the Utilities self-serve portal.
B) Create an Experience cloud site to set up a sample digital experience site on your target org.
C) Set up Utilities self-serve templates on your target org.
D) Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.

2. Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

A) Immediately start building the solution in their favorite technology.
B) install Salesforce Service Cloud and start building custom objects and APEX classes.
C) Select the Energy and Utilities Cloud applications that best meet the company's needs
D) Start evaluating products and offerings from as many third-party suppliers as possible.

3. The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

A) An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript
B) The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
C) An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.
D) An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature

4. The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier What approach should you recommend to build this integration to the legacy billing application?

A) Recommend the introduction of another systems integration partner who specializes m building integrations from Salesforce to billing systems.
B) Start by defining APIs in both Salesforce and the legacy billing system, and then build custom Java code to implement a point-to-point integration
C) Begin building a custom, point-to-point integration, including a whole new user interface and data model to mimic that of the legacy billing application.
D) Go to Any point Exchange and search for energy assets (to locate templates for previously built integrations with billing systems), and then enhance these assets

5. An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.
Which two functionalities should the energy and utilities consultant use for the customer data model?

A) Use Contacts just for B2B scenarios.
B) Use the Consumer Account record type
C) Enable Person Accounts to model consumers.
D) Use the Account Contact Relation object

Solutions: