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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which statement is true about HP Care Pack Central? (Select two.)

A) It helps you quickly identify eligible Care Packs for an HP hardware product.
B) It enables you to view recommended Care Packs and supporting information.
C) It helps customers find discounts on hardware they plan to purchase.
D) It tracks where customers are in the hardware lifecycle so HP is aware of appropriate sales opportunities.

2. According to IDC, which percentage of an IT budget is spent procuring, deploying, and managing user devices?

A) 55%
B) 22%
C) <10%
D) 90%

3. Which types of HP Services contracts are available to your customers? (Select two.)

A) Adjustable
B) Standard
C) Transactional
D) Durational
E) Custom

4. Which statement is true about customer challenges relating to productivity?

A) IT spends most of its time reacting to data breaches.
B) Business leaders define productivity as their IT department's number one priority.
C) People who work remotely are half as productive as people who work in an office.
D) 90% of business leaders define distractions as IT's #1 challenge.

Solutions: