Actual User-Experience-Designer Exam Recently Updated Questions with Free Demo
Free Salesforce User-Experience-Designer Exam Questions Self-Assess Preparation
The Salesforce User-Experience-Designer (Salesforce Certified User Experience Designer) Exam is designed to test your knowledge and expertise in creating intuitive and engaging user interfaces on the Salesforce platform. As a Salesforce UX Designer, you will be responsible for designing and implementing user-centric solutions that enable users to complete tasks efficiently and effectively. This certification exam covers a range of topics, including user research, design thinking principles, prototyping, and usability testing.
The Salesforce User-Experience-Designer certification exam is the ideal choice for professionals who want to pursue a career in the design of user interfaces and experiences. This exam is designed to test the candidates' knowledge and skills in designing user interfaces and experiences, as well as their ability to implement and customize the Salesforce platform to meet the needs of their clients. The exam covers a wide range of topics, including user research, design principles, user testing, and accessibility.
The Salesforce User Experience Designer Certification Exam focuses on creating engaging user experiences for different types of users. The exam covers topics such as design thinking, user research, prototyping, and usability testing. The certification exam also covers topics on accessibility, mobile design, and responsive design, which are essential skills for designing user interfaces in today’s mobile-first world.
NEW QUESTION # 36
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.
- A. Use isSharable keyword in Apex classes to assure record visibility.
- B. Use isAccessible() method in Apex classes to check field accessibility
- C. Use runAs in test class to enforce user permissions and field-level permissions.
- D. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
Answer: B,D
NEW QUESTION # 37
What would it mean for the user when designing perceivable content?
- A. The content should only be audible.
- B. The content should not be visible to all senses.
- C. The content should only be visible.
- D. The content should not be visible to all senses.
Answer: C
NEW QUESTION # 38
Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users Both a customer community and a service console win be created.
Which tool should a UX Designer use to document user goals, common tasks, and pain points?
- A. User Personas
- B. User Journeys
- C. Storyboards
- D. Wireframes
Answer: A
NEW QUESTION # 39
A UX Designer wants to use Paths to provide guidance about which activities sales representatives should be doing at each stage of the opportunity lifecycle.
Which two elements could be used in the Path's Guidance for Success sections?
- A. Progress Indicator
- B. Lightning Component
- C. Rich Text
- D. Images and Links
Answer: C,D
Explanation:
Explanation
The two elements that can be used in the Path's Guidance for Success section are Images and Links and Rich Text. Images and Links can be used to provide visual elements to the Guidance for Success section, while Rich Text can be used to provide text-based explanations and instructions. In addition, a Progress Indicator can be used to show the user's progress through the Path.
Images and Links can be used to provide visual elements to the Guidance for Success section. For example, if the user needs to read an article, a link to the article can be included, as well as an image of the article cover.
Similarly, if the user needs to view a video, a link to the video and an image of the video can be included.
Rich Text can be used to provide text-based explanations and instructions. This can include explanations of what the user should be doing at each stage of the Path, as well as any other helpful information.
Finally, a Progress Indicator can be used to show the user's progress through the Path. This can help the user understand where they are in the Path and how far they have left to go.
References:
[1] https://help.salesforce.com/articleView?id=path_guidance.htm&type=5 [2] https://help.salesforce.com/article
NEW QUESTION # 40
A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push it self onto new rows.
Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?
- A. Spacing
- B. Alignment
- C. Layout
- D. Grid
Answer: D
NEW QUESTION # 41
Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
- A. Visualforce App
- B. Custom Permission Sets
- C. Salesforce Surveys for user Satisfaction
- D. Chatter polls
- E. User Engagement Dashboard and Report
Answer: C,E
NEW QUESTION # 42
A UX designer is creating a customer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should be made when planning for the site
- A. Country flags used as links to adjust languages provide an ideal way to switch between locals or languages for users
- B. colors may have different contrast ratios in some countries and need adjusted contrast for proper visibility by users
- C. Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted
- D. colors may have different cultural meanings in different countries, changing the intent of UI elements
Answer: C,D
NEW QUESTION # 43
Cloud Kicks (CK) is planning to roll out a refreshed version of its mobile app with some new functionality for customers.
What are two reasons why CK's UX Designer would consider using an interactive prototype in this situation?
Choose 2 answers.
- A. To avoid added long-term cost from oversight-driven rework
- B. To enable iterative feedback from the users
- C. To eliminate the need for journey mapping during discovery
- D. To increase the speed of design compared to paper prototyping
Answer: C,D
NEW QUESTION # 44
A UX Designer wants to ensure new Salesforce users are given the appropriate onboarding experience.
Which two on-App Guidance customizations should be used?
- A. Configure minimum three steps
- B. Specify prompt scheduling
- C. Set prompt permissions
- D. Customize prompt theme
Answer: C,D
NEW QUESTION # 45
Cloud Kicks (CK) is building a new community portal using Experience Cloud. CK's Designer is asked to provide examples of out-of-box functionality that will make for great customer enagement.
In which three Ways Could CK's customers engage?
Choose 3 answers
- A. Endorsement of skills and expertise
- B. Join affinity groups
- C. Customize page layouts
- D. Choose personalized branding
- E. Recognize peers with badges
Answer: A,C,E
NEW QUESTION # 46
Which visual design elements should be used in corporate style and branding guidelines?
- A. Typography. Color, Imagery
- B. A/B Testing, Heuristics, Dairy Studies
- C. User Stories, Scenario, UX Reviews
- D. Sketching, Wireframes, Storyboards
Answer: A
NEW QUESTION # 47
Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?
- A. Standard Person Account Object
- B. Standard Account object.
- C. Standard Lead Object
- D. Standard Opportunity object.
Answer: C
NEW QUESTION # 48
A company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers
- A. Contact
- B. Address
- C. Property
- D. Opportunity
- E. Lead
Answer: A,C,E
NEW QUESTION # 49
A UX Designer is adding an icon without a visible, descriptive level to an interface using a salesforce Lightning Design System (SLDS) component Blueprint.
Which attribute should be used to ensure the icon complies with accessibility requirements?
- A. title
- B. for
- C. href
- D. class
Answer: D
NEW QUESTION # 50
How would a UX Designer Differentiate between voice and tone?
- A. Voice reflects the expression and tone is the way one designs.
- B. Voice reflects the frequency and tone is one's pitch.
- C. Voice reflects the character and tone is one's strength.
- D. Voice reflects the personality and tone is the way one speaks.
Answer: A
NEW QUESTION # 51
What are Salesforce core design principles when making design decisions?
- A. Emphasis, Efficiency, Repetition, Proportion
- B. Emphasis, Alignment. Consistency, Beauty
- C. Clarity, Efficiency, Balance, Proportion
- D. Clarity, Efficiency, Consistency, Beauty
Answer: D
NEW QUESTION # 52
Cloud Kicks' support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form.
In which two ways could the agent experience be made more efficient? Choose 2 answers
- A. Open links in new windows when agents click on details from case widgets.
- B. Use Salesforce Flow to help complete fields required for case closure.
- C. Design custom Lightning Web Components for the customer to complete.
- D. Complete relevant information about the customer using Lightning Record Pages.
Answer: A,C
NEW QUESTION # 53
A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
- A. Focus Groups
- B. Surver
- C. Usability Testing
- D. Qualitative
Answer: B
NEW QUESTION # 54
A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?
- A. Lightning Toggle
- B. Einstein Next Best Action
- C. Accordion
- D. Highlights Panel
Answer: C
Explanation:
Explanation
The Lightning Accordion component is designed to help create an organized, collapsible display of content. It is composed of a header and a body, which can be used to display different sections of content in an organized way. The body of the Accordion is hidden until the header is clicked, allowing the user to quickly and easily access the content they need. Salesforce provides a detailed guide to using the Accordion component, including examples and code snippets, which can be found here: https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_accordion.
NEW QUESTION # 55
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